That's true to an extent, but the biggest problem is that they are pushing the people the fans don't give a fuck about. Reigns was the least talented wrestler from the Shield, and the least talented speaker. Yet they have given him a superman act like Cena and pushed him for some reason (because he is related to the Rock? because Vince personally likes him?).
Outside of the shield, Bryan, Bray Wyatt, Ziggler, Cesaro etc are all better wrestlers and / or better on the mic and yet Reigns won the rumble.