TAKE NOTE EVERYONE !! : Site outages- SITE DOWNTIME DELAYED NOW
- Thread starter Rosco
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Re: Site outages
OK all. I've finally had a worthwhile conversation with them.
Anyway, we are hitting a fair amount of load and he's shown me evidence finally that we, as a site are consuming a fair amount of CPU and processes on the server. Today, even though we had only 122 max online we had 300 processes consumed. This effectively is killing the HTTP service on the shared server which means it cannot communicate with anybody. This is probably due to any number of things such as:
People having multiple windows open;
Guests browsing;
Other sites on the shared server becoming busy (note we're using the biggest chunk);
Faulty code - this is unlikely as no changes have been made lately and we'd have seen these problems a while ago
So. Obviously we'll be exploring other options such as a dedicated server but note this is a considerable cost increase for the owners and would mean us paying 3.5 times more than we currently pay now.
For the time being though can we all ensure we're not keeping multiple windows open and, if on mobile devices, if you're not using the site close the window down. In fact close any windows when not using the site.
Thanks
Sunny
OK all. I've finally had a worthwhile conversation with them.
Anyway, we are hitting a fair amount of load and he's shown me evidence finally that we, as a site are consuming a fair amount of CPU and processes on the server. Today, even though we had only 122 max online we had 300 processes consumed. This effectively is killing the HTTP service on the shared server which means it cannot communicate with anybody. This is probably due to any number of things such as:
People having multiple windows open;
Guests browsing;
Other sites on the shared server becoming busy (note we're using the biggest chunk);
Faulty code - this is unlikely as no changes have been made lately and we'd have seen these problems a while ago
So. Obviously we'll be exploring other options such as a dedicated server but note this is a considerable cost increase for the owners and would mean us paying 3.5 times more than we currently pay now.
For the time being though can we all ensure we're not keeping multiple windows open and, if on mobile devices, if you're not using the site close the window down. In fact close any windows when not using the site.
Thanks
Sunny
Re: Site outages
Could we not help with server costs like a donate button or something?
Could we not help with server costs like a donate button or something?
Re: Site outages
[quote author=keniget link=topic=45389.msg1335185#msg1335185 date=1305717440]
Have you tried out memset?
I have a virtual server with them that I'm not really using and wouldn't mind you guys using, but it's quite a basic package that I've got.
What kind of bandwith etc. are you consuming?
[/quote]
How much you paying keni and for what spec? PM me if you don't want to disclose here obviously.
[quote author=keniget link=topic=45389.msg1335185#msg1335185 date=1305717440]
Have you tried out memset?
I have a virtual server with them that I'm not really using and wouldn't mind you guys using, but it's quite a basic package that I've got.
What kind of bandwith etc. are you consuming?
[/quote]
How much you paying keni and for what spec? PM me if you don't want to disclose here obviously.
Re: Site outages
http://www.memset.com/clients/basket_item.php?item_id=0
I can't recall if I modified the base configuration for that package, but it's along the lines of that (with Windows Server 2003).
http://www.memset.com/clients/basket_item.php?item_id=0
I can't recall if I modified the base configuration for that package, but it's along the lines of that (with Windows Server 2003).
Re: Site outages
[quote author=El Pistolero link=topic=45389.msg1335183#msg1335183 date=1305717417]
Could we not help with server costs like a donate button or something?
[/quote]
That's something we'll always try and avoid mate. We want this site to be free for you guys and not become a Koptalk where you pay for the privilege of being part of the forum.
[quote author=El Pistolero link=topic=45389.msg1335183#msg1335183 date=1305717417]
Could we not help with server costs like a donate button or something?
[/quote]
That's something we'll always try and avoid mate. We want this site to be free for you guys and not become a Koptalk where you pay for the privilege of being part of the forum.
Re: Site outages
[quote author=keniget link=topic=45389.msg1335187#msg1335187 date=1305717633]
http://www.memset.com/clients/basket_item.php?item_id=0
I can't recall if I modified the base configuration for that package, but it's along the lines of that (with Windows Server 2003).
[/quote]
Actually that's really useful Keni. Thanks a lot.
[quote author=keniget link=topic=45389.msg1335187#msg1335187 date=1305717633]
http://www.memset.com/clients/basket_item.php?item_id=0
I can't recall if I modified the base configuration for that package, but it's along the lines of that (with Windows Server 2003).
[/quote]
Actually that's really useful Keni. Thanks a lot.
T
the_khl
Guest
Re: Site outages
I'm not an IT-expert myself but I know we've been very pleased with the use of Amazon EC2
Cheap and realiable.
http://aws.amazon.com/ec2/
I'm not an IT-expert myself but I know we've been very pleased with the use of Amazon EC2
Cheap and realiable.
http://aws.amazon.com/ec2/
Re: Site outages
[quote author=KHL link=topic=45389.msg1335245#msg1335245 date=1305721729]
I'm not an IT-expert myself but I know we've been very pleased with the use of Amazon EC2
Cheap and realiable.
http://aws.amazon.com/ec2/
[/quote]
Cheers mate but not a fan of hourly charged services especially with a site with global coverage.
[quote author=KHL link=topic=45389.msg1335245#msg1335245 date=1305721729]
I'm not an IT-expert myself but I know we've been very pleased with the use of Amazon EC2
Cheap and realiable.
http://aws.amazon.com/ec2/
[/quote]
Cheers mate but not a fan of hourly charged services especially with a site with global coverage.
Re: Site outages
If you get a message when you try to connect at home can you screen capture & mail it to me, or any other admin (dont post it, it may have your IP on).
ta.
If you get a message when you try to connect at home can you screen capture & mail it to me, or any other admin (dont post it, it may have your IP on).
ta.
Re: Site outages
[quote author=Sunny link=topic=45389.msg1335173#msg1335173 date=1305716469]
OK all. I've finally had a worthwhile conversation with them.
Anyway, we are hitting a fair amount of load and he's shown me evidence finally that we, as a site are consuming a fair amount of CPU and processes on the server. Today, even though we had only 122 max online we had 300 processes consumed. This effectively is killing the HTTP service on the shared server which means it cannot communicate with anybody. This is probably due to any number of things such as:
People having multiple windows open;
Guests browsing;
Other sites on the shared server becoming busy (note we're using the biggest chunk);
Faulty code - this is unlikely as no changes have been made lately and we'd have seen these problems a while ago
So. Obviously we'll be exploring other options such as a dedicated server but note this is a considerable cost increase for the owners and would mean us paying 3.5 times more than we currently pay now.
For the time being though can we all ensure we're not keeping multiple windows open and, if on mobile devices, if you're not using the site close the window down. In fact close any windows when not using the site.
Thanks
Sunny
[/quote]
All that sounds like everything i do, soz about that.
[quote author=Sunny link=topic=45389.msg1335173#msg1335173 date=1305716469]
OK all. I've finally had a worthwhile conversation with them.
Anyway, we are hitting a fair amount of load and he's shown me evidence finally that we, as a site are consuming a fair amount of CPU and processes on the server. Today, even though we had only 122 max online we had 300 processes consumed. This effectively is killing the HTTP service on the shared server which means it cannot communicate with anybody. This is probably due to any number of things such as:
People having multiple windows open;
Guests browsing;
Other sites on the shared server becoming busy (note we're using the biggest chunk);
Faulty code - this is unlikely as no changes have been made lately and we'd have seen these problems a while ago
So. Obviously we'll be exploring other options such as a dedicated server but note this is a considerable cost increase for the owners and would mean us paying 3.5 times more than we currently pay now.
For the time being though can we all ensure we're not keeping multiple windows open and, if on mobile devices, if you're not using the site close the window down. In fact close any windows when not using the site.
Thanks
Sunny
[/quote]
All that sounds like everything i do, soz about that.
Re: Site outages
[quote author=DHSC link=topic=45389.msg1335399#msg1335399 date=1305736213]
I cant seem to log on if I use my home's WIFI but can on my iphone if I use the 3G network.
No problems at work too. Is my IP address blocked or something? How do I fix it?
[/quote]
My home ip address has been blocked too. I'll try and get screenshot in the morning. (It's blocked by Letshost.com)
[quote author=DHSC link=topic=45389.msg1335399#msg1335399 date=1305736213]
I cant seem to log on if I use my home's WIFI but can on my iphone if I use the 3G network.
No problems at work too. Is my IP address blocked or something? How do I fix it?
[/quote]
My home ip address has been blocked too. I'll try and get screenshot in the morning. (It's blocked by Letshost.com)
Re: Site outages
[quote author=Sunny link=topic=45389.msg1335188#msg1335188 date=1305717637]
[quote author=El Pistolero link=topic=45389.msg1335183#msg1335183 date=1305717417]
Could we not help with server costs like a donate button or something?
[/quote]
That's something we'll always try and avoid mate. We want this site to be free for you guys and not become a Koptalk where you pay for the privilege of being part of the forum.
[/quote]
Yeah but you can accept donations without it beocming like Koptalk too. The road End site for example as an area where people are free to donate some cash to help with the general upkeep, and it works well.
I contributed to it last year, and I barely go onto it. the way I see it, we're all on there/her for a significant period of time, so it's not much of a scarifice to help with the running of it. the burden shouldn't just fall on half a dozen of you.
Why not just leave it out there, and if poeple want to contribute they can - their perogative.
[quote author=Sunny link=topic=45389.msg1335188#msg1335188 date=1305717637]
[quote author=El Pistolero link=topic=45389.msg1335183#msg1335183 date=1305717417]
Could we not help with server costs like a donate button or something?
[/quote]
That's something we'll always try and avoid mate. We want this site to be free for you guys and not become a Koptalk where you pay for the privilege of being part of the forum.
[/quote]
Yeah but you can accept donations without it beocming like Koptalk too. The road End site for example as an area where people are free to donate some cash to help with the general upkeep, and it works well.
I contributed to it last year, and I barely go onto it. the way I see it, we're all on there/her for a significant period of time, so it's not much of a scarifice to help with the running of it. the burden shouldn't just fall on half a dozen of you.
Why not just leave it out there, and if poeple want to contribute they can - their perogative.
Re: Site outages
ryan's righ - good point. Having an optional donate button is a long way from the constant commercial squeezing by yer man on koptalk. I would donate as well.
Hard to believe we're all progeny of koptalk. The people on here seem too bright for such an ignominious beginning!
ryan's righ - good point. Having an optional donate button is a long way from the constant commercial squeezing by yer man on koptalk. I would donate as well.
Hard to believe we're all progeny of koptalk. The people on here seem too bright for such an ignominious beginning!
Re: Site outages
[quote author=Boozer link=topic=45389.msg1335655#msg1335655 date=1305767303]
[quote author=DHSC link=topic=45389.msg1335399#msg1335399 date=1305736213]
I cant seem to log on if I use my home's WIFI but can on my iphone if I use the 3G network.
No problems at work too. Is my IP address blocked or something? How do I fix it?
[/quote]
My home ip address has been blocked too. I'll try and get screenshot in the morning. (It's blocked by Letshost.com)
[/quote]
Send an email to support@sixcrazyminutes.com mate with the ip address and we'll get it sorted for you
[quote author=Boozer link=topic=45389.msg1335655#msg1335655 date=1305767303]
[quote author=DHSC link=topic=45389.msg1335399#msg1335399 date=1305736213]
I cant seem to log on if I use my home's WIFI but can on my iphone if I use the 3G network.
No problems at work too. Is my IP address blocked or something? How do I fix it?
[/quote]
My home ip address has been blocked too. I'll try and get screenshot in the morning. (It's blocked by Letshost.com)
[/quote]
Send an email to support@sixcrazyminutes.com mate with the ip address and we'll get it sorted for you
Re: Site outages
[quote author=Ryan link=topic=45389.msg1335661#msg1335661 date=1305768450]
[quote author=Sunny link=topic=45389.msg1335188#msg1335188 date=1305717637]
[quote author=El Pistolero link=topic=45389.msg1335183#msg1335183 date=1305717417]
Could we not help with server costs like a donate button or something?
[/quote]
That's something we'll always try and avoid mate. We want this site to be free for you guys and not become a Koptalk where you pay for the privilege of being part of the forum.
[/quote]
Yeah but you can accept donations without it beocming like Koptalk too. The road End site for example as an area where people are free to donate some cash to help with the general upkeep, and it works well.
I contributed to it last year, and I barely go onto it. the way I see it, we're all on there/her for a significant period of time, so it's not much of a scarifice to help with the running of it. the burden shouldn't just fall on half a dozen of you.
Why not just leave it out there, and if poeple want to contribute they can - their perogative.
[/quote]
Fair point Ryan. I will take it up with the other lads. We're trying to avoid moving to dedicated servers but we may not have much of a choice and costs seem to be 4-5 times what we're paying now so lots to discuss as you can imagine
[quote author=Ryan link=topic=45389.msg1335661#msg1335661 date=1305768450]
[quote author=Sunny link=topic=45389.msg1335188#msg1335188 date=1305717637]
[quote author=El Pistolero link=topic=45389.msg1335183#msg1335183 date=1305717417]
Could we not help with server costs like a donate button or something?
[/quote]
That's something we'll always try and avoid mate. We want this site to be free for you guys and not become a Koptalk where you pay for the privilege of being part of the forum.
[/quote]
Yeah but you can accept donations without it beocming like Koptalk too. The road End site for example as an area where people are free to donate some cash to help with the general upkeep, and it works well.
I contributed to it last year, and I barely go onto it. the way I see it, we're all on there/her for a significant period of time, so it's not much of a scarifice to help with the running of it. the burden shouldn't just fall on half a dozen of you.
Why not just leave it out there, and if poeple want to contribute they can - their perogative.
[/quote]
Fair point Ryan. I will take it up with the other lads. We're trying to avoid moving to dedicated servers but we may not have much of a choice and costs seem to be 4-5 times what we're paying now so lots to discuss as you can imagine
Re: Site outages
[quote author=Sunny link=topic=45389.msg1335939#msg1335939 date=1305818362]
[quote author=Boozer link=topic=45389.msg1335655#msg1335655 date=1305767303]
[quote author=DHSC link=topic=45389.msg1335399#msg1335399 date=1305736213]
I cant seem to log on if I use my home's WIFI but can on my iphone if I use the 3G network.
No problems at work too. Is my IP address blocked or something? How do I fix it?
[/quote]
My home ip address has been blocked too. I'll try and get screenshot in the morning. (It's blocked by Letshost.com)
[/quote]
Send an email to support@sixcrazyminutes.com mate with the ip address and we'll get it sorted for you
[/quote]
Can you look at the access for my BB as well or do you still want an email from me? Fox has my ip address?
[quote author=Sunny link=topic=45389.msg1335939#msg1335939 date=1305818362]
[quote author=Boozer link=topic=45389.msg1335655#msg1335655 date=1305767303]
[quote author=DHSC link=topic=45389.msg1335399#msg1335399 date=1305736213]
I cant seem to log on if I use my home's WIFI but can on my iphone if I use the 3G network.
No problems at work too. Is my IP address blocked or something? How do I fix it?
[/quote]
My home ip address has been blocked too. I'll try and get screenshot in the morning. (It's blocked by Letshost.com)
[/quote]
Send an email to support@sixcrazyminutes.com mate with the ip address and we'll get it sorted for you
[/quote]
Can you look at the access for my BB as well or do you still want an email from me? Fox has my ip address?
Re: Site outages
[quote author=peekay link=topic=45389.msg1335958#msg1335958 date=1305822466]
I agree with Ryan's idea.
[/quote]
Me too.
[quote author=peekay link=topic=45389.msg1335958#msg1335958 date=1305822466]
I agree with Ryan's idea.
[/quote]
Me too.
Re: Site outages
[quote author=peekay link=topic=45389.msg1335958#msg1335958 date=1305822466]
I agree with Ryan's idea.
[/quote]
As do I.
While I think it admirable that the owners want to shoulder the burden I have no doubt that those who can afford it would not begrudge offering a helping hand in regards to server costs.
It doesn't mean that this place will turn into Koptalk, I think we are all far too aware for that to ever happen again, so I don't see there being any issues.
[quote author=peekay link=topic=45389.msg1335958#msg1335958 date=1305822466]
I agree with Ryan's idea.
[/quote]
As do I.
While I think it admirable that the owners want to shoulder the burden I have no doubt that those who can afford it would not begrudge offering a helping hand in regards to server costs.
It doesn't mean that this place will turn into Koptalk, I think we are all far too aware for that to ever happen again, so I don't see there being any issues.
Re: Site outages
[quote author=Modo link=topic=45389.msg1336368#msg1336368 date=1305895784]
down for like 10 minutes 13.35 - 13.45 bst
[/quote]
Yup.
I also agree with the donations idea. I also think the curtailment of guests privileges is a good idea. It may encourage people to sign up and become part of the community. Instead of just lurking around sucking up bandwith.
[quote author=Modo link=topic=45389.msg1336368#msg1336368 date=1305895784]
down for like 10 minutes 13.35 - 13.45 bst
[/quote]
Yup.
I also agree with the donations idea. I also think the curtailment of guests privileges is a good idea. It may encourage people to sign up and become part of the community. Instead of just lurking around sucking up bandwith.
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